Product Description

Aqara 2K Doorbell Camera G400 (Wired/PoE)

Product Description:

Aqara Doorbell Camera G400, the first always-on doorbell camera with PoE or wired power, keeps your doorstep secure day and night. See every visitor and package in crisp 2K with a 165° ultra-wide vertical view, using invisible infrared night vision. Smart local AI detects people, motion, and custom intrusion zones, sending alerts only when it matters. Unlock, talk, or view live from your favourite smart home apps, or connect with Aqara devices for smarter deliveries. Weatherproof, tamper-proof, Wi-Fi 6 ready, and fully compatible with HomeKit, Alexa, Google, and SmartThings.

Key Features:

● From Face to Floor: View People and Packages

With a 165° ultra-wide vertical view and a 3:4 aspect ratio, the Doorbell Camera G400 Select shows your entire doorway from top to bottom, so you never miss visitors or packages. Sharp 2K resolution reveals faces and delivery details clearly, with adjustable brightness for any lighting. At night, invisible 940nm infrared night vision keeps your doorstep clearly monitored - without drawing attention.

● No Battery to Charge, Solid Hardwired Power

Choose the installation method best suited to your home. PoE power provides a simple and stable installation - a single Ethernet cable transmits both power and data, ensuring reliable operation around the clock. Alternatively, you can connect directly to your existing 8-24V AC/DC doorbell wiring for continuous power without rewiring[1]. Either way, the Doorbell Camera G400 maintains 24/7 power, ensuring your door is always under surveillance.

● Detect Local, with Zone Intrusion

Built-in local AI detects motion and recognises people without relying on the cloud, so alerts are fast, private, and always available. You can define your intrusion zones by simply dragging and resizing detection areas, and get notified instantly when someone enters or leaves those spaces. This way, you’re alerted only to meaningful activity around your door - no unnecessary notifications, just the moments that matter.

● Reply Faster, Ring Smarter

With the Doorbell Camera G400 , you can handle instant replies for unexpected guests through preset or custom quick replies, like “Leave the package, thanks” or “Be right there,” without opening a full voice call. You can also control how many times the doorbell rings, so you never miss an important visitor, or annoy the household with too many rings. Fast, effortless, and always in control.

● Works with Your Smart Home Favourites

The Doorbell Camera works with major smart home platforms including Apple Home[2] (full HomeKit Secure Video[3] with two-way audio), Google Home, Alexa, and SmartThings, so you can view live video, get notifications, and control your doorbell from the apps you already use. For advanced setups, it also support RTSP/ONVIF integration, giving you flexibility for professional or customised smart home systems.

● Smart Access with Advanced Privacy Features

Works seamlessly with Aqara smart home locks, allowing you to view your doorway in real time and unlock your door directly from your phone. Built-in privacy masking and voice-changing features help you manage deliveries and visitor access with confidence.

● HomeGuardian Sees What Matters Most

HomeGuardian[4] makes your camera work smarter, helping you focus on what truly matters and ignore what doesn’t. With smarter, deeper detection and intelligent automation, it fills the gaps that local-only setups can’t—so you can know, find, and act instantly when it counts. Every G400 purchase includes a free 3-month HomeGuardian Plan, giving you access to advanced cloud-based insights and smarter protection right out of the box.

● 24/7 Local Storage, with NAS and ONVIF Support

Never miss a thing. Our doorbell offers 24/7 continuous recording directly to a microSD card[5]. For added peace of mind, all local footage automatically backs up to your SMB NAS[6] server, keeping your video safe and secure.

● IP65 rating, Built for the Outdoors

IP65-rated for dust and water resistance, ensuring reliable operation in any weather conditions. Its built-in tamper-proof alarm functions will trigger instantly if anyone attempts to remove or interfere with the doorbell, helping to protect your home security around the clock.

Disclaimers:

[1] Supports either 8–24V AC/DC or PoE power, not both simultaneously.

[2] Within Apple Home, the resolution is limited to 1200p, and it may be downgraded in case of poor network conditions. When both Apple Home and Aqara Home are connected, the maximum resolution of the G400 in Aqara Home will also be downgraded from 1200p x 1600p. It can be restored when HomeKit is disconnected.

[3] To use the device with HomeKit Secure Video, an iCloud+ plan, and an Apple home hub are required.

[4] Requires HomeGuardian plan, which has a free trial included and activated automatically.

[5] 24/7 continuous recording and time-lapse photography require inserting a microSD card (not included).

[6] NAS support requires inserting a microSD card (not included)

Specifications

Aqara 2K Doorbell Camera G400 (Wired/PoE)

Model: DB-C03D

Video Resolution: 1536 × 2048

Viewing Angle: 165° (diagonal)

PoE Input: IEEE 802.3af (48V)

Power Input: 8-24V AC, 1.3A 50/60Hz or 8-24V DC, 0.8A

Connectivity: Ethernet, IEEE 802.11 a/b/g/n/ac/ax Wi-Fi 6 @2.4GHz/5GHz, Bluetooth, RF433MHz

Local Storage: microSD Card (not included). CLASS 10 or above is supported, up to 512GB storage

Operating Temperature: -20°C~50°C

Operating Humidity: 0~95% RH, no condensation

Chime

Model: DB-C06D

Power Input: 5V⎓1A

Transmission Mode: RF 433MHz

Operating Temperature: -10°C~40°C

Operating Humidity: 0~95% RH, no condensation

What's in the Box

Aqara 2K Doorbell Camera G400 (Wired/PoE) x 1

Chime x 1

User Manual x 2

USB-C Charging Cable x 1

Wall Screws & Anchors Kit x 1

Mounting Plate x 1

15° Wedge x 1

Sealing Plug x 2

Detaching Pin x 1

Extension Wires Kit x 1

Mounting Hole Template x 1